Extraordinary Journeys Await

Effective Date: January 1, 2024

Information We Collect

Journey Elite Travel Services collects personal information that you provide directly to us, including:

• Contact information (name, email, phone number, address)
• Travel preferences and requirements
• Payment and billing information
• Communication records and feedback

How We Use Your Information

We use your personal information to:

• Provide and improve our travel concierge services
• Process bookings and payments
• Communicate about your travel arrangements
• Send service updates and promotional materials (with consent)
• Comply with legal obligations

Data Sharing and Protection

We implement appropriate security measures to protect your personal information. We may share your information with trusted travel partners, service providers, and vendors solely for the purpose of fulfilling your travel arrangements. We do not sell your personal information to third parties.

Your Rights

You have the right to access, update, correct, or delete your personal information. You may also opt out of marketing communications at any time. Under GDPR, EU residents have additional rights including data portability and the right to object to processing.

Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations, typically 7 years for booking and financial records.

Contact Us

For questions about this Privacy Policy, contact us at [email protected] or call +1 (212) 555-8472.

Effective Date: January 1, 2024

Agreement to Terms

By using Journey Elite's services, you agree to be bound by these Terms of Service. These terms apply to all users of our website and services.

Service Description

Journey Elite provides premium travel concierge services including but not limited to travel planning, booking assistance, accommodation reservations, and 24/7 travel support. All services are subject to availability and third-party provider terms.

Booking and Payment Terms

All bookings require full payment or deposit as specified at the time of reservation. Prices are subject to change until booking is confirmed. Payment processing fees may apply. Refunds and cancellations are subject to supplier terms and our cancellation policy.

Client Responsibilities

Clients are responsible for providing accurate information, maintaining valid travel documents, complying with destination requirements, and adhering to supplier terms and conditions. Clients must notify us immediately of any changes to travel plans.

Limitation of Liability

Journey Elite acts as an intermediary between clients and travel suppliers. Our liability is limited to the service fees paid to us. We are not responsible for supplier failures, travel disruptions, or circumstances beyond our control. Travel insurance is strongly recommended.

Intellectual Property

All content on our website and materials is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our written permission.

Governing Law

These terms are governed by the laws of New York State. Any disputes will be resolved through binding arbitration in New York, NY.

Contact Information

For questions about these terms, contact us at [email protected] or call +1 (212) 555-8472.

Effective Date: January 1, 2024

Digital Millennium Copyright Act Policy

Journey Elite Travel Services respects the intellectual property rights of others and expects our users to do the same. We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA).

Filing a DMCA Notice

If you believe your copyrighted work has been infringed on our website, please provide our designated agent with the following information:

• Physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the infringing material and its location on our website
• Your contact information (address, telephone number, email address)
• A statement of good faith belief that the use is not authorized
• A statement under penalty of perjury that the information is accurate

Designated Agent

Send DMCA notices to our designated agent:

DMCA Agent
Journey Elite Travel Services
1247 Madison Avenue
New York, NY 10128
Email: [email protected]
Phone: +1 (212) 555-8472

Counter-Notification

If you believe your content was removed due to mistake or misidentification, you may file a counter-notification containing:

• Your physical or electronic signature
• Identification of the removed material and its former location
• A statement under penalty of perjury that removal was due to mistake or misidentification
• Your contact information and consent to federal court jurisdiction

Repeat Infringers

Journey Elite will terminate the accounts of users who are repeat copyright infringers in appropriate circumstances.

Contact Information

For DMCA-related inquiries, contact our designated agent at [email protected].

Effective Date: January 1, 2024

General Data Protection Regulation Compliance

Journey Elite Travel Services is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) for all our European Union clients and visitors.

Legal Basis for Processing

We process your personal data based on:

• Contract Performance: To provide travel services you've requested
• Legitimate Interest: To improve our services and communicate with you
• Consent: For marketing communications and optional services
• Legal Obligation: To comply with tax and booking record requirements

Your GDPR Rights

Under GDPR, you have the right to:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data (right to be forgotten)
• Portability: Receive your data in a structured, machine-readable format
• Restriction: Limit how we process your data
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Remove consent for specific processing activities

Data Transfers

When we transfer your data outside the EU, we ensure appropriate safeguards including:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions for certain countries
• Privacy Shield certification where applicable

Data Protection Officer

Our Data Protection Officer can be reached at:

Email: [email protected]
Phone: +1 (212) 555-8472

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not handled your data appropriately.

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy, typically:

• Contact information: Until you request deletion or withdraw consent
• Booking records: 7 years for legal and tax compliance
• Marketing data: Until you unsubscribe or withdraw consent

Exercising Your Rights

To exercise any of your GDPR rights, contact us at [email protected] or call +1 (212) 555-8472. We will respond within 30 days of receiving your request.

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